Shocking footage has been released of the moment a bus veered off a bridge in China, killing at least 13 people.
The bus was lifted out of the water on Wednesday night.
Chongqing police say the female passenger was hitting the driver because she was upset after missing her stop.
China's state-run media released footage recovered from a CCTV camera present on the bus.
Suddenly, the bus swerved onto the wrong side of the road before striking another vehicle, breaking through a guardrail and plunging into the river in Wanzhou, Chongqing. She walked up to the driver's seat and scolded him.
One poster on Weibo, Wanten888, said: "If we see any passenger quarrelling with bus driver, we shouldn't stay quiet!" The driver turned his head back several times during the argument.
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A crane salvages the wreck of the bus from the Yangtze River in Chongqing.
Another video, taken from a auto travelling in the opposite direction, shows the bus swerving widely on the bridge and crashing through the barricades before its fatal plunge.
13 people were confirmed killed in the incident, while two are still missing. However, Liu did not get off and later asked the driver to stop the bus when she realized she missed her destination.
They said she hit the driver, named Ran, with her mobile phone when he refused to stop and let her off. "The driver's right hand came off the steering wheel during the altercation, which led to the steering wheel turning sharply to the left".
Authorities ultimately blamed the 42-year-old bus driver for not following safety protocols but found that both the passenger and the driver had broken the law and endangered public safety.